Policy Q&A with classification-aware retrieval.
Brokers and internal teams query policy wordings, endorsements, and exclusions — answers cite source clauses and respect data access boundaries.
Policy Document Intelligence
NeuroCluster runtime
Queue
Document review
Citation-required
Answer mode
Row-level
Access
Full
Logging
The challenge
Policy teams field repetitive wording questions. Ungoverned chatbots hallucinate clauses and leak draft products across business units.
How it works
A governed knowledge base indexes approved policy wordings. Agents answer with mandatory citations; sensitive drafts remain inaccessible by row-level policy.
Outcomes
- Cited answers from approved policy corpus only
- Tenant and product-line isolation enforced
- Usage logged for compliance review
Capabilities
Clause citation
Every answer links to source document and section.
Product isolation
Lines of business scoped by access policy.
Version control
Answers tied to approved wording versions.
Workflow
- 1
Index
Ingest approved policy wordings with version metadata.
- 2
Query
User asks; agent retrieves within access scope.
- 3
Cite
Response includes mandatory source references.
Platform stack
More in this sector
Governed copilots and review agents for underwriting, claims intake, and policy operations — with mandatory human approval at every consequential step.
Claims Intake Copilot
Extract structured data from FNOL documents, photos, and correspondence — then route cases through policy-gated triage with full audit trail before adjuster assignment.
ViewUnderwriting Review Agent
Assist underwriters with governed retrieval over submission documents, rating manuals, and exclusion rules — every recommendation requires human sign-off before quote generation.
View